Who We Serve / SPECIALIZED CARE
Substance Use Treatment Programs
Standardize intake, triage support, and progress monitoring for SUD programs with one adaptive assessment and structured clinical reporting.
- Surface co-occurring conditions that drive relapse risk and instability
- Structured, time-stamped reports that support documentation and care planning
- Support ASAM Level of Care decisions with structured biopsychosocial context across all six ASAM dimensions
- Follow-up monitoring to track change over time and support retention
SUD care is complex and time-constrained
SUD programs manage high comorbidity, incomplete histories, and fast decisions at intake. When assessment is inconsistent, underlying drivers like trauma, depression, anxiety, and sleep issues can be missed, and treatment planning becomes harder to standardize.
- High co-occurrence of mental health conditions alongside SUD
- Intake variability across sites, shifts, and clinicians
- Documentation burden reduces capacity
- Retention and follow-through require structured monitoring
What Clinicom supports for SUD programs
Comprehensive intake
Adaptive assessment designed to capture biopsychosocial context and co-occurring conditions.
Triage support
Structured outputs that support program routing and ASAM Level of Care planning.
Clinician-ready reporting
Time-stamped summaries with risk flags, severity signals, and organized context for documentation.
Progress monitoring
Follow-up cadence to track change over time and support continuity.
Built for ASAM Levels of Care
Clinicom structures intake output across all six ASAM dimensions:
Acute intoxication and withdrawal potential
Biomedical conditions and complications
Emotional, behavioral, or cognitive conditions and complications
Readiness to change
Relapse, continued use, or continued problem potential
Recovery environment
How it works
- Participant completes assessment on phone, tablet, or computer
- Adaptive questioning adjusts to complexity and severity
- Clinical team reviews a structured summary for documentation and planning
- Follow-up cadence supports longitudinal monitoring and continuity
Use cases
- Outpatient SUD programs and tele-SUD
- Intensive outpatient programs
- Residential treatment programs
- Programs serving co-occurring mental health conditions
- Medication-assisted treatment (MAT) and opioid use disorder (OUD) programs
Trust, security, and integration
- Fully encrypted in transit and at rest
- HIPAA compliant and supports BAAs
- Role-based access controls and audit logs
- FDA 21 CFR Part 11 compliant
- 42 CFR Part 2 aware. Built to support the confidentiality requirements that govern substance use treatment records alongside HIPAA.
- Designed to integrate into EHR and documentation workflows
Use cases
- Outpatient SUD programs and tele-SUD
- Intensive outpatient programs
- Residential treatment programs
- Programs serving co-occurring mental health conditions
- Medication-assisted treatment (MAT) and opioid use disorder (OUD) programs
Trust, security, and integration
- Fully encrypted in transit and at rest
- HIPAA compliant and supports BAAs
- Role-based access controls and audit logs
- FDA 21 CFR Part 11 compliant
- 42 CFR Part 2 aware. Built to support the confidentiality requirements that govern substance use treatment records alongside HIPAA.
- Designed to integrate into EHR and documentation workflows
Program performance and retention
SUD outcomes improve when engagement continues between encounters.
Follow-up cadence supports consistent engagement over time
Better continuity can reduce missed sessions and drop-off
Structured documentation supports utilization review and care coordination
Aggregate reporting supports oversight and program improvement
Start with a pilot, then scale
Begin with one site or one intake workflow. Confirm completion, report utility, follow-up adherence, and operational impact before expanding.