Who We Serve / Enterprise
Substance Use Treatment Programs
Standardize intake, triage support, and progress monitoring for SUD programs with one adaptive assessment and structured clinical reporting.
- Surface co-occurring conditions that drive relapse risk and instability
- Structured, time-stamped reports that support documentation and care planning
- Support level-of-care decisions with clearer patient context
- Follow-up monitoring to track change over time and support retention
SUD care is complex and time-constrained
SUD programs manage high comorbidity, incomplete histories, and fast decisions at intake. When assessment is inconsistent, underlying drivers like trauma, depression, anxiety, and sleep issues can be missed, and treatment planning becomes harder to standardize.
- High co-occurrence of mental health conditions alongside SUD
- Intake variability across sites, shifts, and clinicians
- Documentation burden reduces capacity
- Retention and follow-through require structured monitoring
What Clinicom supports for SUD programs
Comprehensive intake
Adaptive assessment designed to capture biopsychosocial context and co-occurring conditions.
Triage support
Structured outputs that support program routing and level-of-care planning.
Clinician-ready reporting
Time-stamped summaries with risk flags, severity signals, and organized context for documentation.
Progress monitoring
Follow-up cadence to track change over time and support continuity.
How it works
- Participant completes assessment on phone, tablet, or computer
- Adaptive questioning adjusts to complexity and severity
- Clinical team reviews a structured summary for documentation and planning
- Follow-up cadence supports longitudinal monitoring and continuity
Use cases
- Outpatient SUD programs and tele-SUD
- Intensive outpatient programs
- Residential treatment programs
- Programs serving co-occurring mental health conditions
Trust, security, and integration
- Fully encrypted in transit and at rest
- HIPAA compliant and supports BAAs
- Role-based access controls and audit logs
- FDA 21 CFR Part 11 compliant
- Designed to integrate into EHR and documentation workflows
Use cases
- Outpatient SUD programs and tele-SUD
- Intensive outpatient programs
- Residential treatment programs
- Programs serving co-occurring mental health conditions
Trust, security, and integration
- Fully encrypted in transit and at rest
- HIPAA compliant and supports BAAs
- Role-based access controls and audit logs
- FDA 21 CFR Part 11 compliant
- Designed to integrate into EHR and documentation workflows
Program performance and retention
SUD outcomes improve when engagement continues between encounters.
Follow-up cadence supports consistent engagement over time
Better continuity can reduce missed sessions and drop-off
Structured documentation supports utilization review and care coordination
Aggregate reporting supports oversight and program improvement
Start with a pilot, then scale
Begin with one site or one intake workflow. Confirm completion, report utility, follow-up adherence, and operational impact before expanding.